Privacy Policy

Privacy Policy for Farmkeen by Farmkeen Agritech Pvt. Ltd.

Includes Published standards for App Farmkeen

Effective Date: 11-11-2025
Last Updated: 04-12-2025

Farmkeen (“we,” “our,” or “us”) operates the Farmkeen mobile application (“App”) and related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully.

By downloading, accessing, or using the Farmkeen App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Mobile number

  • Email address

  • Address or location

  • Farm details (e.g., crop type, land area, inputs used)

  • Account credentials (for login and authentication)

b. Non-Personal Information

  • Device information (model, OS version, unique device identifiers)

  • App usage data (features used, interactions, session duration)

  • IP address and general location

  • Crash logs and performance data

c. Location Information (Foreground-Only)

Location Information (Foreground-Only)

If you grant permission, we may collect your precise or approximate location ONLY while the app is in use to provide:

Weather updates

Farming recommendations

Nearby market information

⚠️ We do NOT collect or use your location in the background.

2. How We Use Your Information

We use collected data to:

  • Create and manage your user account

  • Provide personalized farming recommendations and alerts

  • Send notifications related to weather, crop health, and offers

  • Improve app performance and user experience

  • Communicate important updates, support, and promotions

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. However, we may share your information:

  • With service providers (for hosting, analytics, messaging, or payment processing)

  • With government or regulatory authorities when required by law

  • With business partners to offer relevant products or services (only with your consent)

All third parties are bound by confidentiality and data protection obligations.

4. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may:

  • Access, update, or delete your account information

  • Withdraw consent for data processing

  • Disable notifications or location services

  • Request deletion of your data by contacting us at Support@farmkeen.com

6. Data Retention

We retain your data only as long as necessary to provide our services or as required by applicable laws. When no longer needed, we securely delete or anonymize your information.

7. Children’s Privacy

Farmkeen does not knowingly collect data from children under 18. If we learn that we have collected personal data from a child without parental consent, we will delete it immediately.

8. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be effective once posted on the App. We encourage you to review this page periodically for the latest information.

10. Child Safety & CSAE Prohibition Standards

We are fully committed to protecting children and strictly prohibit any content, behavior, or activity involving Child Sexual Abuse Material (CSAM/CSAE), exploitation, or harm to minors. This includes any attempt to create, share, request, or distribute such content through the Farmkeen App or its services. Any user found engaging in such activities will face immediate account suspension, permanent ban, and may be reported to relevant legal authorities as required by law. For detailed information about our child safety standards and reporting processes, please review our complete Child Safety Policy here: Child Safety & CSAE Protection Policy

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Farmkeen Support Team
📧 Email: support@farmkeen.com / shriniket@farmkeen.com
🌐 Website: farmkeen.com

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